
Privacy Policy
At Nuro, we take your privacy seriously. This Privacy Policy explains what personal information we collect and how we use it.
NURO FINANCE - PRIVACY POLICY
Last Updated: May 2026
Nuro Finance (“Nuro,” “we,” “our,” or “us”) provides a technology platform that enables users to provision wallets, payment cards, and financial workflows for software systems, including AI agents, through regulated financial partners.
This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, applications, APIs, and related services (the “Services”).
By using Nuro, you agree to this Privacy Policy.
1. Information We Collect
A. Information You Provide
We collect information you provide directly, including:
Name, email address, phone number
Account credentials
Company or developer information
Communications with us
Any information submitted during onboarding
B. Information Collected by Financial Partners
Nuro does not directly perform identity verification (KYC) or hold customer funds.
Our regulated financial partners may collect:
Government-issued identification
Date of birth and address
Financial account information
Compliance-related data
We may receive limited information or status signals (e.g., verification success/failure) necessary to operate the platform.
C. Usage and Device Information
We automatically collect:
IP address
Browser and device type
Log data and timestamps
Pages viewed and interactions
API usage and system events
Used for:
Platform performance
Security and fraud detection
Debugging and analytics
D. Transaction and Wallet Data
Because Nuro interfaces with financial infrastructure, we may collect:
Wallet addresses
Card usage metadata (not full card numbers)
Transaction timestamps and amounts
Funding and reload activity
We do not store full payment card numbers.
E. AI Agent Activity Data
Nuro enables AI agents to initiate transactions.
We may collect:
Agent-triggered transaction activity
Behavioral patterns and usage frequency
System interaction logs
Used for:
Fraud detection
Risk monitoring
System integrity and reliability
2. How We Use Information
We use information to:
Provide and operate the Services
Enable financial integrations via partners
Authenticate users and secure accounts
Detect fraud, abuse, and suspicious activity
Communicate with users
Improve product performance and reliability
We do not sell personal information.
3. Financial Infrastructure & Regulatory Position
Nuro Finance is not a bank or money transmitter.
We operate as a technology layer on top of regulated financial partners.
Those partners are responsible for:
Custody of funds
Card issuance
Identity verification (KYC)
Anti-money laundering (AML) compliance
Transaction processing
4. How We Share Information
We may share information with:
A. Financial Partners
To enable core functionality:
Card issuing partners
Banking and custody providers
Payment processors
B. Identity & Compliance Providers
For onboarding and security:
KYC / identity verification vendors
Fraud and risk monitoring systems
C. Infrastructure Providers
To operate the platform:
Cloud hosting providers
Analytics services
API and blockchain infrastructure
D. Legal and Safety
We may disclose information if required to:
Comply with law or regulation
Respond to legal requests
Prevent fraud or harm
5. Data Security
We implement reasonable safeguards, including:
Encryption in transit
Access controls
Secure infrastructure practices
Sensitive data (e.g., API keys, credentials):
Is not stored longer than necessary
Is deleted or rotated when no longer required
6. Data Retention
We retain information only as long as necessary to:
Provide the Services
Meet legal obligations
Resolve disputes
Enforce agreements
7. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Request correction
Request deletion
Withdraw consent
To make a request, contact: support@nuro.finance
8. Cookies and Tracking
We may use cookies and similar technologies to:
Maintain session functionality
Understand usage patterns
Improve user experience
You can disable cookies in your browser settings.
9. Third-Party Services
Nuro integrates with third-party providers.
These providers operate under their own privacy policies, and we are not responsible for their practices.
10. International Users
If you access Nuro from outside the United States, your information may be transferred to and processed in the United States.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes become effective when posted.
12. Contact
Nuro Finance
support@nuro.finance